Polestar Connect App Redesign
A new and enhanced Polestar Connect redesign which simplifies controlling the car with a streamlined interface with an integrated remote key.
Project background
The Polestar Connect App provides remote vehicle management, including locking/unlocking, navigation syncing, and charging status updates. This project aimed to enhance the app’s usability and visual design while introducing new features like route planning, news, account management and personalized driving profiles.
Design Concept
The app redesign centered on personalization and seamless connectivity, with a focus on delivering critical information at a glance and remote controlling the car. The concept introduced a route planner, news updates, real-time vehicle status updates, and intuitive control panels for remote vehicle management.
Softwares Used
- Figma
- Adobe Photoshop
- DaVinci Resolve
- iMovie
Process
1. Discover
- Analyzed app store data reviews to identify the most desired features.
- Interviewed Polestar app users to gather insights.
2. Define
- Key issues: less features, lack of personalization, and inconsistent performance.
3. Develop
- Designed a dashboard-first layout for quick status checks.
- Designed a quick remote control panel with customisability in mind.
- Prototyped advanced features like route planning with charging station suggestions.
4. Deliver
- Delivered high-fidelity app screens and conducted usability testing to validate ease of use.
Research
- Evaluated competitors’ apps, such as Tesla and Rivian.
- Conducted heuristic evaluations of the existing app.
- Assessed user needs for EV app-specific features like charging insights.
Design Goals
- Simplify the user journey for core functionalities.
- Introduce route planning capabilities.
- Provide real-time data with a focus on driver empowerment.